At Global Networks, we are committed to ensuring that our clients have an exceptional experience. Please review our return and refund policy for purchasing our services, event tickets or other related items sold on our website:
1. Ticket Purchases
- All Sales Final: All ticket purchases for the Global Networks are final. Due to the exclusive nature of the event and the limited availability of tickets, we are unable to offer refunds once a purchase has been made.
- Transfer Policy: Tickets may be transferred to another guest up to 10 days before the event date. To transfer a ticket, please contact our customer service team at 818-858-6497 with the new guest’s details.
- Event Cancellation: In the unlikely event that the event is canceled, a full refund will be issued to all ticket holders within 14 business days. If the event is rescheduled, your tickets will automatically be transferred to the new date. If you are unable to attend on the rescheduled date, you may request a full refund within 7 days of the announcement.
2. Service Purchases
- Service Packages: Service packages related to the Global Networks, such as VIP experiences, special dining packages, or additional services, are non-refundable. These packages are designed to offer a unique and tailored experience, and we commit resources upon booking.
- Modifications: Requests for modifications to service packages (such as a change in the guest list or special requirements) will be accommodated where possible. Please contact our customer service team at least 14 days before the event to discuss your needs.
- Service Cancellations: If a specific service (such as a performance or experience) included in your package is canceled, we will offer an equivalent service or experience of similar value. If a suitable alternative cannot be found, a partial refund for that portion of the package may be considered.
3. Magazine Ads
- Ad Placement Finalization: All magazine ad placements are considered final once the agreement is signed and payment is processed. No refunds will be issued for cancellations after this point.
- Ad Content Changes: If you need to make changes to your ad content, please notify us at least 15 days before the publication deadline. We will do our best to accommodate your request, but changes are subject to approval and may incur additional fees.
- Ad Placement Modifications: In the rare event that we need to modify the placement or size of your ad, we will notify you promptly and offer a suitable alternative placement within the same issue. If no suitable alternative can be agreed upon, a partial refund may be issued.
4. Magazine Subscriptions (12-Month Minimum)
- Subscription Commitment: Magazine subscriptions require a 12-month minimum commitment and are non-refundable once the subscription period begins.
- Subscription Cancellation: If you wish to cancel your subscription after the initial 12-month period, please contact us at least 30 days before your next billing cycle to avoid further charges.
- Subscription Modifications: If you need to change your subscription details (such as delivery address or payment method), please contact our customer service team. Changes will be applied to the next issue following notification.
- Missed Issues: If you do not receive an issue with your subscription due to an error on our part, we will extend your subscription by one additional issue or provide a replacement copy, depending on availability.
5. Special Circumstances
- Medical Emergencies or Unforeseen Events: We understand that unforeseen circumstances may arise. If you are unable to attend the events or need to modify your magazine ad or subscription due to a significant event, please contact us as soon as possible. While refunds are not guaranteed, we will review each situation on a case-by-case basis and offer possible solutions.
6. Contact Information
For any questions or concerns regarding your tickets, services, magazine ads, or subscriptions, please contact our customer service team at 818-858-6497 or via email at info@globalnetworks.tv. Our team is available to assist you Monday through Friday, from 9:00 AM to 5:00 PM.
Thank you for your understanding of our policies. We look forward to providing you with an exceptional experience at the Global Networks and through our magazine offerings.